We ship our products free of charge worldwide.
Because each product is made to order we need 5 working days to prepare it. Once it is ready it is immediately shipped. Delivery time varies according to the location of the consumer.
You are entitled to a cooling-off period of 14 days, which begins on the day that you receive the goods. During the cooling-off period, you can return our products without giving a reason.
If an item you bought turns out to be faulty or does not look as advertised you are entitled to repair or refund.
For more informations please see our Shipping & Returns section.
Please note: Unless faulty , personalised items are non-refundable. Returns do not apply to worn off gold plated components as it is a natural process while wearing.